No, we aren’t talking about Batman. We mean Mr. Bruce who assisted our friends Jamin and Ashley Mills from The Handmade Home. After purchasing a 40 year old home, the Mills (logically) elected to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork checked. Mr. Bruce, who you can see working on the system, has been in the heating and AC repair and maintenance field, coincidentally, 40 years. Was it fate?
He was totally amazing. He’s kind of our new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills clan take shots of him while he inspected their home’s heating and air conditioning system. Looks to us like he was having fun.
At Sunbeam Service Experts, we pride ourselves on our 100% satisfaction guarantee and were delighted to hear that Bruce was living up to our word. The Mills said that Bruce was “like the calming father figure” and went on to say he is the “kind of man you call on for help and can absolutely trust.”
As we require all of our NATE-certified technicians to do, Bruce patiently explained everything, and if he wasn’t confident they understood, the Mills said he patiently explained it again.
Just like the Mills, many homeowners need to make choices that affect their heating and A/C systems, beyond which system to purchase, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be upgraded?
On top of giving answers to their questions, the Mills learned the gravity of having thorough maintenance of an older system and, more important, “the importance of having the right person and company come out and do the service for you.”
While Bruce wasn’t able to give answers that were all perfect and rainbows, he was sincere and explained that the decisions made when choosing which heating and cooling system to invest in for your home affects your indoor air quality and the health of your little ones (and their lungs!).
We are so proud of Bruce and him helping the Mills family with their recent air conditioning safety inspection and tune-up service. If you have an older system you want to upgrade, have issues with your indoor air quality, or want a seasonal tune-up, call Sunbeam Service Experts today and we’ll get you set up with one of our amazing technicians, just like Bruce!