Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

This past May, Service Experts Heating and Air Conditioning of Raleigh accepted a call from a wonderful man named Jimmy from the Raleigh metro who told Service Experts about a remarkable project he was in the midst of for his neighbor Kyla.

Kyla Tracy is an exceptional 9 year old who was born with Osteogenesis Imperfecta, also known as brittle bone disease. She uses a wheelchair to get from one point to another and her home was not wheelchair compatible, mainly due to the size of the equipment. When Jimmy realized the situation, he thought about remodeling the Tracy family’s home to make it completely wheel-chair friendly. However, due to the age of the home, remodeling was going to be a bigger job than he realized. Undefeated, Jimmy thought about turning the Tracy family’s carport into a wheelchair compatible living area, which would contain Kyla’s own bedroom, bathroom, playroom, and kitchenette.

Thrilled to have a working plan, Jimmy started calling local home service groups, including plumbers, electricians, and building supply companies and they all said they would be thrilled to help and give their services and supplies. He contacted Service Experts of Raleigh for the heating and AC piece of Kyla’s new mini suite. Our Service Experts employees went to Kyla’s home to ask more about the renovation and were amazed by how smart and friendly Kyla was and they knew they had to contribute.

Kyla’s father, Jared Tracy, said he had planned to pay for the $12,000 heating and AC system for Kyla’s new apartment, but with the generosity of Lennox and RE Michel, Service Experts was able to give Kyla’s family an invoice printed with the following:

“We’re honored to present you with a complete heating and AC system free of charge as long as we can all get hugs.”

The staff at Service Experts of Raleigh were thrilled to help provide such a precious girl with a much-deserved place for her to live that accommodates her wheelchair and allows her to move around safely and efficiently. The work isn’t done yet, though. Kyla’s family is trying to purchase a wheel-chair compatible vehicle to better transport Kyla and her wheelchair. To find out more or to contribute to Kyla’s van, please click through to their GoFundMe account.

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