What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioning system needs repair at your Buffalo home and you have no idea what to expect. It’s daunting enough to let an A/C system repair technician into your home, but then to not be sure what they’re going to do could add even more unnecessary stress. But fear not! Sunbeam Service Experts is here to update you on the basic AC repair process so you will be prepared when an expert AC service technician needs to pay you a visit.

AC Repair Starts Simple

When the repairman arrives, the first thing they should do is ask to see the thermostat. It might sound ridiculous, but they need to check it to confirm that it’s not simply a thermostat settings error. The repairman will verify the thermostat is switched to cool and then decrease the temperature to see if that will trigger the air conditioner. A defective or wrongly connected wire could be the culprit that’s keeping you from a comfortable home.

If this doesn’t resolve the trouble, the technician may request to see your circuit breaker box. They may flip the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The repairman will then likely ask you to see the A/C. Like a doctor, the technician will commence their trial and error discovery process. There are multiple factors that could be the reason for an air conditioner that isn’t functioning properly, and it’s up the service tech to look into all the possible sources starting from the most usual issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the air conditioning diagnosis, they will most likely check the air filter to confirm it’s not clogged or requires replacing. They will inspect your A/C system’s refrigerant levels, verify the air condenser fan is turning properly, make sure that the size of your AC is correct for the size of your house, and examine the wiring, electronics and safety controls.

Have answers, will fix

Once the A/C system repairman has discovered the issue, they should explain all your options. The discussion will usually start with the service tech explaining what the issue is, what part (if any) went out, how or why it failed, and what that part does for your air conditioning system.

The repairman will then go into your choices, which will include swapping out the part and correcting the problem, but may also involve upgrading parts of the AC system, the AC itself, or your entire HVAC system. In particular cases, it may make more sense to purchase a complete new HVAC system, specifically if the air conditioner is past its prime, or susceptible to breaking down again and end up costing you more for air conditioning repairs in the end. The service tech will go over how much time, effort, and cost it will take to fix the trouble.

The service tech might at this point explain what could have prevented the trouble or part failure and how to prevent a future issue from occurring. This typically includes being proactive with annual maintenance, which not only helps prevent an AC breakdown, but in most situations also keeps your air conditioner’s warranty valid. Most expert air conditioner repair businesses will offer a yearly service plan so you don’t have to worry about making future heating and cooling tune-up appointments for your systems.

Finally, they will go over the process for repairing the failed part or correcting the issue. If you elect that A/C system repair is better for you than investing in an AC system upgrade, the service tech will order any parts necessary and schedule your new appointment to repair the air conditioner. Or, if the necessary part is already accessible on their van, they will go ahead and start the air conditioning repair work with your go-ahead.

Remember that throughout Buffalo your system is in good hands with Sunbeam Service Experts. Our service techs are ACE-certified and have been through extensive background checks so you can feel safe and sure with the people we send into your home. If you ever think of any questions about your HVAC equipment or what to expect with your air conditioner repair, give us a call around the clock at 716-427-6807 and we’ll be happy to discuss the process.

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