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Heat Pump Repair in Buffalo Backed by a 100% Satisfaction Guarantee*

Having issues getting your heat pump to work like it should? Don’t fret. The ACE-certified, neighborhood pros at Sunbeam Service Experts offer some of the most trusted heat pump repair service around.

At Sunbeam Service Experts, we’re dedicated to top-notch customer service no matter what heat pump issue you’re dealing with. Everything we do includes our 100% Satisfaction Guarantee.*

Get Quick Emergency Heat Pump Repair with Our Memberships

A lack of system maintenance can cost you. On average, an inefficient heat pump could eat up to 10 to 25 percent more energy, based on findings from the U.S. Department of Energy. It’s also more likely to become damaged or fail prematurely.

Troubleshooting Your Heat Pump Problem

Heat pump not running right? Check out our list of common problems below.

  • No Heat. Make sure your thermostat is positioned to “on” and “heat.” A circuit breaker may have tripped, but in some cases it’s because the thermostat itself doesn’t work with heat pumps.
  • Insufficient heat. Dirty filters, fan and coils may restrict airflow and wreck your system. Replace the system’s air filter every month or so, avoid letting the coils and fan get dirty, and remove yard debris that may have accumulated around it. Your system could also be dealing with clogged ductwork, damaged valves or poor refrigeration flow.
  • Cold air instead of heat. Heating that comes from a heat pump won’t be as warm as a standard, forced air type of furnace. But if things still feel too cold, switch the thermostat to emergency heat and at least 5 degrees above the inside temperature. If warm air is still the result, there might be something wrong with the system’s outdoor unit. Cold air likely stems from an issue with your thermostat or air handler. And in some cases, the problem is because your system has gone into defrost mode to avoid freezing. If you’ve recently seen frost or ice around the outdoor coil, your unit may have a broken defroster timer or control module, or the refrigerant may be running low.
  • Heat pump starts and stops frequently. Swap out your system’s air filter and then monitor your thermostat, in case it has to be recalibrated or it requires new batteries. If it’s cold and your system is on all the time, the thermostat could be set incorrectly. Also, some heat pumps start to struggle around 25 to 30 degrees Fahrenheit.
  • Rattling, grinding or squealing sounds. If you hear a rattling sound, you may need to tighten the cover panels. If you hear noises you’d describe as scraping, grinding, squeaking or squealing, turn off your system and contact Sunbeam Service Experts. Those noises may indicate a serious problem.

From big repairs to minor fixes, Sunbeam Service Experts is ready to help. Once we have your heat pump heating and cooling again, consider enrolling in a regular maintenance membership plan. Annual visits can help you minimize costly repairs while also enhancing your system’s energy efficiency.

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  • Bundle two HVAC systems through the Advantage Program and save $20 a month!
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Not Sure What You’re Looking for?

Heat Pump Maintenance

A well-maintained heat pump offers higher efficiency and true peace of mind. Request Expert help with heat pump maintenance.

Heat Pump Installation

Seamless heat pump installation reduces the risk of a new heat pump giving you trouble. Give us a call for professional installation.

Mini-Splits

The space-saving design of a mini-split heat pump is great for smaller homes, apartments and more. Our Expert installers can help you find the ideal mini-split.

Membership Plans

Maintenance memberships keep your heat pump in great shape. Find your ideal membership.

**For HVAC Service Memberships, certain warranty exclusions and limitations apply. See your signed agreement for full terms and conditions. For the Advantage Program™, please see your signed Advantage Program Agreement for full details and exclusions. Lease with approved credit; visit ServiceExperts.com for details.

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Our Experts are ready to take care of your home comfort needs!

© 2025 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.

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